Got a question? Let’s make things simple.
We’ve gathered the most common questions we receive to help you find answers quickly no waiting, no stress Whether it’s about your purchase, your download, or how our guides work, you’ll likely find what you’re looking for below.
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I didn’t receive my eBook. What should I do?
Check your email inbox (including spam or promotions). Your download link is sent automatically right after your purchase.
If you still don’t see it, contact us with your order number and we’ll resend it right away.
Can I download the eBook more than once?
Yes, your download link remains active. You can download it multiple times or even create an account to access all your purchases in one place.
Do I need any special app to read the eBook?
No special app is needed. Our book are delivered in PDF format and can be opened on any device phone, tablet, or computer.
Are your eBooks refundable?
Due to the nature of digital products, all sales are final and non-refundable.
But if something went wrong with your order, reach out we’ll always find a fair solution.
Can I share my eBook with someone else?
We’re glad you want to spread the glow 💛 but each purchase is for personal use only. Sharing the file would be like copying a physical book — we kindly ask that you don’t.
Will you add more guides soon?
Yes! We’re constantly working on new topics to support your journey — self-love, healing, money, confidence and more. Sign up to our newsletter to be the first to know.
Do you offer coaching or one-on-one sessions?
Not at the moment. Glow Femme is currently focused on creating transformative digital tools. But keep an eye out — new offerings may come soon.
How can I contact you?
You can reach us via the Contact Us page or directly by email at support@glowfemmeacademy.com. We usually respond within 48 business hours.